Thank you so much Charles for helping us with our refinancing. As you know when our appraisal didn’t go as planned we felt as though the wheels had come off the wagon. Thankfully you stepped in with some sound alternatives, that in the long run, will actually be better for our situation. Your personal attention (hand holding) while we were going through the process was greatly appreciated. But in the end it was your professionalism and the staff at Gateway Capital that got us to the closing. With a fantastic fixed rate and peace of mind knowing that we locked into a great deal.
Mr. Aquiles and Mary Molina
Hello Shannon, I wanted to thank you for assisting me with the transaction last week. Doing business with you was above my expectations. The house is coming along great and the final renovations should be complete this week. There were no unexpected surprises and we’re right on budget.Thanks again and I’m shopping for my next deal.
It was a pleasure doing business with everyone at Gateway Capital Mortgage , It was nice dealing with someone that was completely honest with us about everything as well as dealing with someone that was willing to go an extra mile to help us out when we needed it. I am very happy and you all did a great job to help me through the scary exciting venture !!
Charles, I had a great experience working with you and your associates. I felt the mortgage financing went smooth and you kept me up todate on changes and explained all the steps. I will not hesistate to refer Gateway Capital in the future. Please send me some business cards, etc at your earliest convenience.
Thank you for providing fast, friendly and effective service during this re-finance. You and your team did a great job in providing a great rate along with a seamless transition to our new loan. Thanks!
Thanks Charles, although more complex than my prior experience recalls, I felt very comfortable with your expertise and guidance. Thank you and I will certainly recommend your company to any future contacts of interest.
We have done at least 12 refi’s over 28 years and this one was the best ever hands down. You and Nevene have the highest standards and integrity that I have met in Florida. Please mail me your business cards so I can recommend your company to anyone looking for a new or refi. mortgage. I already gave your name to the closer yesterday and she will call you soon.
After a frustrating 2 months and $400 spent with another mortgage company, it was a relief to work with Gateway Capital. Nevene got back to me when she said she would and made sure that I was kept abreast of the status of the loan and what I needed to do to keep things moving along. The mortgage process has become so complicated, cumbersome, time consuming, and difficult that it is essential to have someone that knows what they’re doing and follows thru. It is a plus that she also happens to be so nice:-) We couldn’t be happier with our new condo and appreciate the help in getting the mortgage.
Shannon, I want to thank you for your professionalism, expertise, and helpfulness during the loan and purchasing process of my new home. I was nervous about being a first time homebuyer, but you and your staff at Gateway Capital made the process run very smoothly. You were extremely proficient and knowledgeable when I had any questions or concerns and answered them with ease. I am very thankful for your guidance and assurance. Please accept this letter as my formal thanks and appreciation for your support. I will proudly refer you to anyone who may be in need of your services. Thanks again Shannon for all that you do.
Cordially, R. Yates
Thank you so much for your team’s assistance is securing my mortgage. This case was very challenging and I certainly could not have done it without Chris or Julie. Chris and Julie are true professionals. They are two of the most caring customer focused people I have had the pleasure to worth with. They should be commended for the work that they do on a daily basis but particular on my case. I have worked around the world and since I have been back in the United States, particularly in Florida it is has been unsual to find customer service and professionalism of this caliber.
Thank again to the whole team! K. Santos
My wife and I refinanced our home in Highland Park, Illinois. Gateway Capital Mortgage arranged our financing and Michael Tadros and Nevene Tadros were simply GREAT in helping us ALL THE WAY. We had searched no less than 9 national and local institutions before coming upon Gateway Capital–all of them refused us despite our excellent credit rating and high loan/value ratio. Mr. Tadros explained that it would be difficult due to our limited income, but he said he was “committed to find a lender.”
Both of the Tadros were instrumental in finding us the loan, helping us immeasurably with all the forms and the “ins-and-outs” of completing the financing. At every turn, they were there for us. As a sidelight, the appraiser that they got for us provided a very accurate assessment of our property’s true value…which resulted in a reduction of our real estate taxes; the latter basically covered ALL of our closing costs!
Michael and Nevene–thanks again…if you are ever in the Chicago area, let us buy you dinner. YOU DID EXCELLENT WORK.
Respectfully submitted, David Andalman
Charles, thanks for the professional service while obtaining my refi. After two abortive failures of previous attempts, including my original lender which cost me an origination fee of $395, and a later unused appraisal of $400 – all that sunk cost to no avail You guys came through with a low interest rate that exceeded my expectations. I apologize for being somewhat cantankerous at the outset of our negotiations, but after spending nearly $800 and much lost time, hopefully, you can understand my wariness of words and promises in trying to acquire a suitable and reliable refi. Unlike other loan officers, you, and then Julie, the “go lady” that pulled the docs together, answered all of my many questions and afforded me the security that this time a refi would happen.
Thanks Again, Ernest Marsolan
It was a pleasure working with Gateway Capital. Michael Tadros’ knowledge of the market was key in my decision to select Gateway for my mortgage refinance. Michael’s logical, well thought-out approach and Nevene Tadros’ responsiveness made every step of the refinance transaction clear and worry-free. Thanks again for such a great experience.
Mike and Nevene: Thank you for your assistance with my re-fi. I very much appreciate your efficiency and responsiveness throughout the transaction. Should the opportunity arise, I will recommend your sevices to others.
Best Wishes, Frank Wiener
I want to thank both of you for all that you have done to make this work. This is truly a dream come true & it all started with Gateway. Michael, you have made this a wonderful experience & did not have any judgments of my past ignorance. I want to thank you so much for that. You have truly changed my life for the better & I will be referring all my friends to your company. You are a very special person & business man. Julie, Thank you for all your e-mails & phone calls keeping me well informed. Your personality is perfect for your position & I’m sure you are going along way in your career. Both of you & your staff are a wonderful team.With great appreciation,
I would certainly recommend Gateway Capital to my friends, family and anyone else looking for a mortgage. Not only did I get a great rate, but it was nice to work with a company and people who truly understand what customer service is. You and Michael were there to answer my questions and help out in any way you could, at any time of the day. For me, dealing with mortgage brokers has never been as pleasant and easy as it was dealing with Gateway and you. Thank you very much.
Charles- Thanks for all the help. It was greatly appreciated and desperately needed in a time when banks are so unwilling too loan money for the future of peoples homes. Your hard work and dedication during this loan process was nothing short of professional. Thanks again.
I’m writing you today to let you know how happy I am in my experience with Gateway Capital. I felt like a VIP every step of the way, especially when dealing with Charles Tadros. Not only did I have extremely low closing costs, much lower than all competitors, but I was kept in constant contact to lock in a low rate. I was also given extra help about my home purchase questions for subjects outside of the mortgage process. It has truly been a great experience and I would refer anyone purchasing to use Gateway Capital.
What a difference! In 2006, I was in the market to refinance my mortgage and found a “discount” mortgage broker on-line. It was a nightmare! They couldn’t get the right terms in the mortgage documents let alone do the math calculations. I finally pulled the plug on the loan when they couldn’t close it within the 30-day lock period. Compare that experience with my recent experience with Gateway Capital Mortgage. Having tracked mortgage rates for some months on various web sites, Gateway offered the terms I sought! From my initial e-mail message confirming those terms, Gateway was professional and business-like and especially responsive and diligent in finalizing the loan. They answered all my questions and explained aspects of the process that I didn’t quite understand. In all of the times I’ve applied for mortgages or refinancing, Gateway stands head-and-shoulders above the others in terms of product and service. This is the first time I’ve ever had a loan closed within 2 weeks of my initial inquiry!